SMS Privacy Policy
Effective Date: March 19, 2026
1. Overview
SureSill, Ltd. ("SureSill," "we," "us," or "our") manufactures construction products and is committed to protecting the privacy of individuals who interact with us via SMS text messaging. This policy describes how we collect, use, and protect information in connection with our SMS communications program.
2. Information we collect
When you opt in to receive SMS messages from SureSill, Ltd., we may collect:
Your mobile phone number
Your name (if provided)
The content of SMS messages you send to us
Date and time of messages
Opt-in and opt-out records
3. How we use your information
We use your mobile number and related information solely to:
Respond to customer support inquiries and questions you initiate
Provide product updates and information about SureSill construction products
Assist with order inquiries and status updates
4. How we share your information
SureSill, Ltd. does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their marketing purposes. Mobile opt-in information will not be shared with third parties for marketing purposes.We may share your information only in the following limited circumstances:
With our SMS service provider (Microsoft Teams) solely to deliver messagesAs required by law, regulation, or legal process
To protect the rights, property, or safety of SureSill, Ltd., our customers, or others
5. Data retention
We retain SMS-related information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
6. Your rights and choices
You may opt out of receiving SMS messages from SureSill, Ltd. at any time by replying STOP to any message. Upon receipt of STOP, we will send a one-time confirmation and you will receive no further messages from that number. To request access to, correction of, or deletion of your information, contact us at [email protected].
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
8. Changes to this policy
We may update this SMS Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision.
9. Contact us
SureSill, Ltd.
501 Tradesmens Park Dr, Hutto, TX 78634
[email protected]
SMS Terms and Conditions
Effective Date: March 19, 2026
1. Program description
SureSill, Ltd. operates an SMS messaging program to deliver product updates, customer support, and order-related communications to customers and contacts who have opted in. Messages are sent from individual SureSill team members in the United States and Canada.
2. Who can participate
This program is available to customers and contacts in the United States (including Puerto Rico) and Canada who have a mobile phone capable of receiving standard SMS messages and who have provided express consent.
3. Opt-in
By providing your mobile phone number and checking the consent box on our opt-in form, you expressly consent to receive SMS messages from SureSill, Ltd. Consent is not a condition of purchasing any goods or services.
4. Types of messages
Once opted in, you may receive the following types of messages from SureSill, Ltd.:
Product updates and new product announcements
Responses to customer support questions and inquiries
Order confirmations, status updates, and follow-ups
This program is not used for bulk marketing, promotional offers, or automated alerts unrelated to your account or inquiry.
5. Message frequency
Message frequency varies depending on your inquiry, order activity, and product update cadence. You may receive multiple messages in connection with an active order or support case. Msg frequency varies.
6. Messaging and data rates
Message and data rates may apply. Check with your mobile carrier for details on your plan's messaging and data charges.
7. How to opt out
You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent. To resume, reply START.
8. Help
For help regarding this SMS program, reply HELP to any message or contact us directly:
Email: [email protected]
501 Tradesmens Park Dr, Hutto, TX 78634
9. Privacy
Your privacy is important to us. Mobile opt-in information will not be shared with third parties for marketing purposes. Please review our SMS Privacy Policy above for full details.
10. Modifications
SureSill, Ltd. reserves the right to modify or discontinue this SMS program at any time. We will notify participants of material changes where feasible.